Privacy & SMS Policy

This Privacy Policy explains how Melody Magic, LLC collects, uses, and discloses personal information about customers, prospective customers, and website visitors at www.melodymagicmusic.com.

Collection of Personal Information

Information collected directly from you: Personal information gathered through web forms, registration, reservations, account setup, customer support inquiries, or checkout may include first and last name, address, email address, and phone number.

Information collected from your device: The website uses cookies, pixels, and similar technologies to automatically collect information including IP address, visit date/time, browser and operating system information, referring website address, and interaction data. Email campaigns also use tracking technologies to collect engagement statistics.

Use of Personal Information

Information may be used for lawful purposes including:

  • Providing products, services, customer support, and relevant information
  • Marketing products and services via email and text message with consent
  • Operating and optimizing the website and supporting advertising efforts
  • Complying with law and maintaining website security
  • Other purposes disclosed at collection time with consent

Disclosure of Personal Information

Information may be shared with:

  • Third-party service providers (payment processors, hosting, analytics, email services)
  • Other parties when required by law, subpoena, or to protect rights and safety
  • Recipients when consented to or disclosed at collection time
  • Information that is de-identified or aggregated without limitation

Interactive website features may allow other visitors to view and use disclosed information.

Digital Advertising & Analytics

Advertising partners may use cookies to collect device information and serve targeted ads. Information about purchases and website interactions may be shared with advertising partners who collect data across multiple websites and apps.

Google Analytics and other third-party services improve website performance. For information, visit google.com/policies/privacy/partners or opt out at tools.google.com/dlpage/gaoptout.

Blocking cookies may prevent proper website functionality.

Email and Text Message Communications

Unsubscribe from email campaigns via the unsubscribe link in marketing emails. Transaction-related messages will continue.

Stop text messages by replying STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE.

SMS Terms & Conditions

  1. Program description: Opted-in users receive SMS/MMS messages including inquiry responses, service questions, and appointment confirmations.
  2. Frequency: Varies by conversation.
  3. Opt-out: Reply STOP to cancel anytime. Confirmation SMS will be sent; you can rejoin by signing up again.
  4. Help: Reply HELP or contact play@melodymagicmusic.com.
  5. Interruption: Carriers are not liable for delayed or undelivered messages.
  6. Cost: Message and data rates may apply; contact your wireless provider for plan questions.
  7. Privacy: See privacy policy above.

Your Privacy Rights

Updating Your Information

Account holders may review, change, or update contact information by logging into their account.

Changes to This Privacy Policy

The Privacy Policy may be updated at any time and should be reviewed frequently.

Contact Information

Questions about this policy or privacy practices: 804-412-8098 or play@melodymagicmusic.com.